Final answer:
An organization asking about high customer revenue is using CRM analyzing technologies to understand business performance and customer behavior. The correct option is B.
Step-by-step explanation:
When an organization asks questions such as "why was customer revenue so high," it is engaging in CRM analyzing technologies. Customer Relationship Management (CRM) analyzing technologies are tools that organizations use to examine data, identify patterns, and understand the factors contributing to customer behavior and business outcomes.
By analyzing data, businesses can gain insights into customer preferences, sales trends, and overall performance. This process often involves looking at historical data to identify the reasons behind certain trends or outcomes.
For instance, a company might analyze data to find out why a promotional campaign succeeded or why certain products are performing well in the market. The correct option is B.