Final answer:
An organization asking about customers at risk of leaving is using CRM predicting technologies, which involve analysis and forecasting tools to anticipate customer behavior and manage relationships. The correct option is D. CRM predicting technologies
Step-by-step explanation:
When an organization asks questions such as "Which customers are at risk of leaving?", it is performing activities related to CRM predicting technologies (D). CRM, or Customer Relationship Management, uses a range of data processing and analysis technologies to better understand customer behavior and manage customer relationships. Predictive analytics is a part of CRM that leverages data mining, statistical modeling, and machine learning to forecast future events based on historical data. By identifying which customers are likely to churn, companies can take proactive measures to retain them, such as targeted marketing campaigns, personalized offers, or improved service levels.
The correct option is D. CRM predicting technologies