Final answer:
A workgroup norm option (a) is a shared standard that guides member behavior within an organization. These norms are part of the cultural expectations within a group and influence how individuals conform to group standards, often reflecting the beliefs that the group is competent and that its information or customs are correct.
Step-by-step explanation:
A workgroup norm may be defined as a standard that is shared by group members and that regulates member behavior within an organization. Norms are behaviors or practices that are either required for or expected of the members of a particular group. These rules and expectations are significant cultural aspects, which encompass shared beliefs, values, and practices.
Social norms guide our interactions and how we respond to each other in various situations. For instance, how we answer the question "Hi, how are you?" is dictated by the social norms of greeting in our culture. The conformity to these norms is often rooted in the belief that the group's behavior is correct or competent.
In the context of formal organizations and groups, conformity is the extent to which individuals align their behavior with group norms or expectations. This alignment can be significantly powerful and, in certain cases, can lead to ethical or moral dilemmas when the call to conform conflicts with personal values or society's standards.
Sociologists study these phenomena to understand the influence of culture and context on individual behavior and group dynamics.