Final answer:
In line-and-staff structures, staff managers provide advice and support to line departments on specialized areas like finance and human resources. Staff managers have an advisory role while line departments are directly responsible for the organization's goals. Collaboration between line and staff managers is crucial for organizational success.
Step-by-step explanation:
In line-and-staff structures, staff managers provide advice and support to line departments on specialized matters such as finance, engineering, Human Resources, and the law. Line departments, also known as line functions, are those that have direct responsibility for achieving the organization's goals, and include departments like production and marketing. Staff managers, on the other hand, offer support, expertise, and assistance to line departments and have an advisory or supportive role rather than a direct role in organizational operations.
These staff managers may be part of various administrative positions within a company and could specialize in fields such as human resources (personnel, training), finance (accountant, auditor), marketing and sales, healthcare (nurse, pharmacist, therapist), or even legal advice. They play key roles in shaping and guiding the strategy and operations through their specialized insights.
It is essential for line managers to collaborate with staff managers to ensure the organization's success. This collaboration is becoming more common in modern organizations that favor flat organizational structures, which encourage teamwork and direct feedback between various levels of the hierarchy, including between entry-level employees and directors.