Final answer:
General managers need to be actively involved in information system decisions to align them with strategic goals, support business decisions, minimize costs, comply with regulations, and potentially enhance employee morale.
Step-by-step explanation:
General managers should take an active role in decisions about information systems to ensure that these systems are aligned with the company's strategic goals and objectives. This involves understanding how information systems can support business decisions, streamline operations to minimize operational costs and maintain compliance with various legal and regulatory standards. Information systems are critical for facilitating efficient workflow and communication, which can significantly impact employee morale and productivity.
One of the intended positive aspects of bureaucracies is to increase efficiency across an organization. Similarly, the goal of scientific management was primarily to increase workers' efficiency, which, in turn, could potentially lead to increased productivity. General managers have the responsibility to harness technology to improve performance metrics in these areas.