Question

Which of the following is the best statement of a goal?

a. be late to work less often
b. reduce production errors by 10 percent by the end of the quarter
c. get through most of those reports by 9/1
d. increase customer satisfaction
e. give your very best effort

Answer 1

The best goal statement is 'reduce production errors by 10 percent by the end of the quarter' because it is precise, measurable, attainable, relevant, and time-bound.

Step-by-step explanation:

The best statement of a goal among the options provided is b. reduce production errors by 10 percent by the end of the quarter. This goal is Specific, Measurable, Achievable, Relevant, and Time-bound (SMART). It clearly defines what needs to be done (reduce errors), how much improvement is sought (10 percent), and within what timeframe (by the end of the quarter). On the other hand, options such as 'be late to work less often' and 'get through most of those reports by 9/1' are too vague and lack measurability or a clear timeframe. 'Increase customer satisfaction' is a good direction, but without a specific target or timeframe, it's not a well-defined goal. Lastly, 'give your very best effort' is commendable but not quantifiable and therefore not a strong goal statement.