Final answer:
The motivating potential score (MPS) is calculated as part of using the job characteristics model, which is a framework for understanding how job design impacts employee motivation and performance. The correct option is b. the job characteristics model
Step-by-step explanation:
The motivating potential score (MPS) is calculated as part of using the job characteristics model. This model is designed to assess how particular job characteristics impact job outcomes, including employee motivation. It emphasizes the importance of designing jobs in a way that enhances the work experience and, in turn, improves performance. According to the job characteristics model developed by Hackman and Oldham, the MPS is a combination of core job dimensions that affect individual psychological states, ultimately impacting personal and work outcomes. The five core job dimensions are skill variety, task identity, task significance, autonomy, and feedback. The formula for calculating MPS is (Skill Variety + Task Identity + Task Significance) / 3 × Autonomy × Feedback, which captures the degree to which a job is intrinsically motivating.
The correct option is b. the job characteristics model