Final answer:
Case management is recommended for patients who require specialized, complex care, often termed as tertiary care, rather than primary care.
Step-by-step explanation:
Case management is typically recommended for patients who require specialized and coordinated care beyond the scope of primary healthcare. These patients may need more complex, multi-disciplinary care which can often involve tertiary care. Tertiary care includes services provided by highly specialized providers such as surgeons, advanced radiology, and specialized intensive care units. These services are usually not needed by most patients but are essential for those with severe, chronic, or complicated conditions that cannot be adequately managed at the secondary level of care.