Final answer:
An HR Professional generally must document category, type, and detail of the case, but this can vary based on the company's policies and procedures.
Step-by-step explanation:
When creating a case, an HR Professional usually must provide certain details such as the category, type, and detail of the case, which enables the proper documentation and handling within the human resources system. The correct answer as to whether specifying these details is mandatory depends on the company's policies and procedures.
Therefore, option D is most accurate: It depends on the company's policies and procedures. While it is common practice for these details to be required for effective case management, the specific requirements can vary from one organization to another.