Final answer:
Employees often resist control systems due to the fear of job loss, a lack of accountability and recognition, and work overload. These factors, along with the negative impacts of excessive bureaucracy, can decrease job satisfaction and increase resistance to control measures in an organization.
Step-by-step explanation:
One common reason why employees resist control systems is the fear of job loss. Employees might fear that tighter control systems will lead to downsizing or automation, which can make their jobs redundant. Other reasons for resistance include a lack of accountability, where employees feel they aren't trusted or empowered, leading to a decrease in motivation. Additionally, a lack of recognition for achievements can result in a loss of morale and further resistance to control measures. Excessive control can also lead to work overload, with control systems requiring additional reporting and bureaucracy that increase the workload.
The negative impact of these factors is further supported by organizational theories, such as Theory X and Theory Y. According to Theory X, managers assume employees inherently dislike work and must be strictly controlled and forced to meet objectives, whereas Theory Y suggests that employees are self-motivated and thrive on responsibility. There is evidence that supporting Theory Y environments, where employees are given more autonomy and recognition, can lead to better job satisfaction and less resistance to control.
Overall, employees may resist control systems due to various factors which relate to workload, personal growth, job security, and the nature of the work environment. This can be exacerbated in bureaucracies, where control systems are heavily criticized for hindering bureaucratic oversight and silencing whistleblowers of misconduct.