Question

At Al Rubber, the inside sales staff were expected to improve on-time deliveries of the product although the production people do not report to the sales people. In this case, Al Rubber had delegated ________ without ________.

a) responsibility; authority
b) authority; responsibility
c) responsibility; power
d) power; responsibility

Answer 1

Al Rubber delegated responsibility without authority to its inside sales staff, meaning they were tasked with improving on-time deliveries but lacked the power to direct production processes. For effective management, responsibilities should align with the proper level of authority. Hence, option (a) is correct.

Step-by-step explanation:

In the scenario provided where inside sales staff at Al Rubber were expected to improve on-time deliveries without having production people reporting to them, the best answer is that Al Rubber had delegated responsibility without authority.

This means that the sales staff were given the duty to ensure that deliveries were made on time, but they were not given the power to control or direct the production processes that are critical to meeting these delivery schedules.

It's essential for effective management that responsibilities are matched with the corresponding level of authority to ensure that tasks can be completed satisfactorily. Therefore, option (a) is the right answer.