Final answer:
Training is the systematic effort organizations use to foster job-related knowledge and behavior in their employees through a variety of learning techniques and may include elements of operant conditioning.
Step-by-step explanation:
The systematic effort by organizations to facilitate the learning of job-related knowledge and behavior is known as training. This method enhances employee capabilities to perform specific jobs and tasks through various learning techniques. Training can cover a wide range of activities such as workshops, simulations, and on-the-job-coaching.
Operant conditioning is a concept that relates to training in that it discusses how behaviors can be shaped by reinforcement or punishment. Positive reinforcement can be part of training when it's used to encourage the repetition of desired behaviors by providing a reward. Whereas observational learning or modeling is when learning occurs by watching others and then imitating their actions, which can also be a part of training programs.
In summary, training is designed to ensure employees have the necessary skills and knowledge to perform their job effectively. It involves a well-structured, systematic approach that can include elements of operant conditioning, such as reinforcement, to promote desired behaviors in a professional setting.