Final answer:
A Quality Assurance Plan is a document outlining surveillance needed to ensure contracted goods and services meet specified quality levels, different from SLA, Contract Addendum, and SOW that serve other purposes.
The correct option is B.
Step-by-step explanation:
The document which is specifically designed to outline additional oversight or surveillance needed to ensure that the government receives the goods and services it contracted for at the specified quality level is known as the Quality Assurance Plan (QAP). While a Service Level Agreement (SLA) often defines the level of service to expect from a vendor, the QAP is a more detailed plan that describes the systematic activities and resources needed for the project to fulfill its objectives regarding quality.
Similarly, while a Contract Addendum is a document that makes changes to the original contract, and a Statement of Work (SOW) defines project-specific activities, deliverables, and timelines, neither provides the level of detail on quality oversight contained in a QAP.
Moreover, businesses and consumers might encounter warranties or service contracts. A warranty is a promise from the seller to fix or replace the good for a certain period, while a service contract involves an additional payment from the buyer for maintenance services over a set period.
These can be seen with purchases of durable goods like appliances or vehicles.
The correct option is B.