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Which of the following theories was directly influenced by Herzberg's Two-Factor Theory?

a) Expectancy Theory
b) Job Characteristics Model
c) Maslow's Hierarchy of Needs
d) McClelland's Three-Needs Theory

1 Answer

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Final answer:

The Job Characteristics Model was directly influenced by Herzberg's Two-Factor Theory, which distinguishes between factors that cause job satisfaction and those that cause dissatisfaction.

Step-by-step explanation:

The theory that was directly influenced by Herzberg's Two-Factor Theory is the Job Characteristics Model. Herzberg's theory proposed that job satisfaction and dissatisfaction arise from two different sets of factors - satisfaction coming from motivating factors (e.g., achievement, recognition, the nature of the work itself) and dissatisfaction coming from hygiene factors (e.g., company policies, supervision, salary, interpersonal relationships, and working conditions).

The Job Characteristics Model, developed by Hackman and Oldham, draws from this understanding by identifying five core job dimensions that impact employee motivation, satisfaction, and performance. These dimensions are skill variety, task identity, task significance, autonomy, and feedback.

Maslow's Hierarchy of Needs is another important concept in this context, which proposes a hierarchy of biological to social needs that motivate behavior, with self-actualization at the top. While Maslow's theory is fundamental to understanding human motivation, it was developed independently of Herzberg's work. The Job Characteristics Model, however, was directly influenced by Herzberg's findings.

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