Final answer:
The correct answer is option b) Trial close.
Step-by-step explanation:
The purpose of a trial close is to move the selling process toward an actual product purchase. A trial close is an important step in the sales process as it helps the seller gauge the interest of the buyer and whether they are ready to make a decision. It involves posing a question or a statement to prompt the buyer's readiness to buy.
For example, after presenting the product and discussing its benefits, a salesperson might use a trial close such as, "Does this product meet your needs?" or "How do you feel about moving forward with this purchase?" This not only encourages the buyer to consider the purchase more seriously but also provides the seller valuable feedback on any remaining objections that need to be addressed before the sale can be closed.