Final answer:
If someone orders a drink with light ice, you should serve the drink with a reduced amount of ice cubes to meet their preference. Accommodating their request shows excellent customer service.
Step-by-step explanation:
If someone orders a drink with light ice, it means they want less ice in their drink compared to the usual serving. As a business, you should follow their request and serve the drink with a reduced amount of ice cubes. By doing so, you ensure that the drink is prepared according to the customer's preference and provide a better customer experience.
For example, if someone orders a soda with light ice, you would fill the cup with less ice than usual, leaving more space for the soda. This way, the customer can enjoy more of the drink without it being diluted by excessive ice.
Remember, providing excellent customer service is essential in the business industry. By accommodating special requests, such as light ice, you show that you value your customers' preferences and strive to meet their needs.