Final answer:
The statement is true because patient care managers need patient information from health records to manage care delivery effectively.
Step-by-step explanation:
The statement that patient care managers are individual users of health records is indeed a true statement. Patient care managers often require access to patient information in order to properly manage the delivery of care. They need to understand patient needs, coordinate the efforts of health care providers, and make informed decisions on resource allocation to ensure that each patient gets the best possible care. All of this involves the use of health records. Moreover, while they might work within institutions, they use these records as individuals in the context of managing specific patients' care.
Therefore, the most accurate choice would be that it is a true statement.