Final answer:
False. Accounting, human resources, and research and development (R&D) are examples of support activities that contribute indirectly to the value chain. Primary activities, on the other hand, are those that directly add value to the product or service.
Step-by-step explanation:
False. Accounting, human resources, and research and development (R&D) are examples of support activities that contribute indirectly to the value chain. Primary activities, on the other hand, are those that directly add value to the product or service. They include activities such as inbound logistics, operations, outbound logistics, marketing and sales, and service.
For example, in the case of a manufacturing company, the primary activities would involve procuring raw materials, transforming them into finished products, and distributing those products to customers. Accounting and human resources, although important for the overall functioning of the company, are support activities that provide the necessary infrastructure and support for the primary activities to take place. R&D, while it can contribute to innovation and product improvement, is also considered a support activity in the value chain.