Question

Carlos Mancia Scenario 5

Mr. Mancia is holding a Catholic Rosary in his hand and is crying as you enter the room.

A - Obtain translator
B - Use therapeutic communication/Active Listening
C - Educate patient
D - Evaluate learning
E - Document teaching moment

Answer 1

In the scenario with Carlos Mancia, the medical professional should use therapeutic communication, obtain a translator if necessary, educate the patient as appropriate, evaluate the patient's understanding, and document the encounter.

Step-by-step explanation:

The scenario described involves Carlos Mancia, who appears to be experiencing emotional distress while holding a Catholic Rosary. Given the context, the appropriate response would be to:

• Use therapeutic communication/Active Listening to provide emotional support and establish a supportive conversation that acknowledges his feelings.
• If there is a language barrier, obtain a translator (A) to ensure clear communication.
• When appropriate, educate the patient (C) about available resources and support that may help him cope with his distress.
• Evaluate learning (D) to confirm the patient understands the information provided.
• Document the teaching moment (E) in patient records for continuity of care and legal requirements.

Throughout the interaction, it is crucial to remain sensitive to the patient's cultural and religious values while providing care and educational support.