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What happens if the phone rings while I'm in the middle of a visit?

A. The visit gets paused until the call ends.
B. The call automatically gets diverted to voicemail.
C. A notification is sent to the patient's emergency contact.
D. The call gets recorded for review after the visit.

1 Answer

3 votes

Final answer:

Professional visits, like medical consultations, require personal calls to be silenced or go to voicemail; there's no standard protocol for calls to be recorded or for notifying a patient's emergency contact.

Step-by-step explanation:

The question pertains to the procedure to be followed during a professional visit, such as a medical consultation, if there is an interruption by a phone call. Typically, in a professional setting, personal calls should either be silenced or set to go directly to voicemail to maintain the professionalism and privacy of the consultation. It is not standard protocol for the call to get automatically recorded or for a notification to be sent to a patient's emergency contact. If an important call is expected, it's best practice to inform the patient beforehand, and if a call is unexpectedly received, it should be excused and briefly put on hold or rescheduled for later. These standards of professional etiquette similarly dictate other behaviors such as placing the napkin on your lap when you sit at a dining table, or the acceptable duration for holding on a call waiting.

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