Final answer:
Pivoting to hybrid delivery models primarily entails combining physical and digital service delivery, allowing organizations to respond efficiently to various external factors and internal structural changes.
Step-by-step explanation:
When organizations look to pivot their teams to new hybrid delivery models, this means they are Combining physical and digital service delivery. The hybrid model integrates in-person operations with virtual or online services, allowing for greater flexibility and resilience in response to changes in the work environment, such as technology, globalization, and demographic shifts. Instead of maintaining traditional structures based solely on individual roles, teams with diverse skills are assembled to achieve specific objectives, and this team-based approach is becoming more common. Additionally, as businesses grow through mergers or acquisitions, hybrid workplaces can help in streamlining duplicated services by leveraging digital platforms while keeping certain physical operations intact.