Final answer:
BYOD can lead to both reduced and higher support costs, which is situation-dependent. Access to technology typically leads to greater opportunities, but there are significant risks and drawbacks like security threats and the digital divide between the technological haves and have-nots.
Step-by-step explanation:
When considering the statement about BYOD (Bring Your Own Device) initiatives, it can be both true and false that BYOD can lead to reduced or increased support costs. Because BYOD strategies allow employees to bring their own devices to work, some organizations may find they save money on purchasing hardware, thus potentially reducing initial capital expenditures and support costs.
Regarding the impact of technology on opportunities, indeed, the access to technology can be a significant factor. Those with access to technology often have greater opportunities for learning, networking, and career advancements, whereas those without access may fall behind, highlighting the issue of the digital divide.