Question

Case Study Problem 2: As a follow-up to the scenario in Case Question #1 you approach Chris's Manager, Bruce to discuss Jennifer's concern regarding Chris's paycheck. You explain the situation to Bruce and Bruce tells you that he remembers the day that Chris and Jennifer were late and tells you that he did in fact override Chris's tardiness. When you ask him why, he tells you that Chris has been an Associate of his for a long time, he is never late and Chris's family really can't afford to lose money out of Chris's paycheck. Bruce says he knows he probably shouldn't have done it but he asks you to tell Jennifer that the situation has been taken care of and to just let it go. What is your reaction to Bruce's response? What do you tell Bruce? What do you tell Jennifer? Do you escalate the situation to HR or to your Manager?

Answer 1

In this situation, Bruce, the manager, has overridden Chris's tardiness affecting his paycheck. You should inform Bruce that his actions are unethical and inform Jennifer about the situation. Furthermore, it is crucial to escalate the situation to HR or your Manager to address the issue.

Step-by-step explanation:

In this situation, Bruce, the manager, has admitted to overriding Chris's tardiness and affecting his paycheck. As a tutor, your reaction to Bruce's response should be to inform him that his actions are unethical and against company policy. You should also inform Jennifer about what Bruce has done and assure her that the situation will be addressed.

However, it is important to escalate this situation to HR or your Manager. Bruce's actions are not only unfair to other employees but also create a breach of trust within the organization. By escalating the situation, you can ensure that proper actions are taken to maintain fairness and integrity.