Final answer:
To accommodate a customer's request for extra Oreos in a shake, check store policy, communicate any additional costs, and add the Oreos if agreed upon, ensuring customer satisfaction and adherence to business policies.
Step-by-step explanation:
If a customer requests extra Oreos in their shake, the appropriate response would be to accommodate the customer's request if possible. Firstly, ensure that this is allowed by the store's policy and that there is a clear understanding of any additional costs involved.
Communicate with the customer about any extra charge for the additional Oreos. If the customer agrees to the charge and it is within the store's capability to add more Oreos, then proceed to add the extra Oreos to the shake. It's crucial to provide customer satisfaction while also making sure that the business's policies and inventory controls are adhered to. For businesses, the key is often to balance customer desires with operational efficiency and profitability.