Final answer:
Wanda must ensure that SIP (Session Initiation Protocol) and RTP (Real-Time Protocol) are allowed through the company's firewall to successfully implement VoIP services in the sales department.
Step-by-step explanation:
For VoIP (Voice over Internet Protocol) services to be successfully implemented in Wanda's company, particularly for the sales department, certain protocols must be allowed through the company's firewall. The two primary protocols are SIP (Session Initiation Protocol) and RTP (Real-Time Protocol). SIP is responsible for establishing, maintaining, and terminating the communication sessions, which could be voice calls, video calls, or messaging.
RTP is employed for the delivery of actual voice or video data in real-time. Ensuring these protocols are allowed through the firewall is crucial for effective and uninterrupted VoIP communications. It is also essential for Wanda to manage the firewall configurations to maintain the security of the network while allowing these necessary VoIP protocols.