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The mother of a seventh-grade student tells the school counselor that she is very upset about how some of the other students have been treating her daughter, Jenna. They have called her names, left her out of group activities, and said harsh things about her family's ethnicity. Which of the following actions should the school counselor take?

A. Schedule an individual session with Jenna to help her deal with the mistreatment.
B. Assure Jenna's mother that the situation will be addressed, observe for herself these students' behavior toward Jenna, and then meet with the students who are mistreating Jenna in a group to discuss their behavior.
C. Invite Jenna and her mother to a session to talk about what is happening and how Jenna can best deal with the situation.
D. Arrange for all seventh-grade classes to attend mandatory assemblies during which racism and racist behaviors are discussed and penalties for students who behave in racist ways are announced.

User Mcool
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Final answer:

The school counselor should assure Jenna's mother that the situation will be addressed, observe the students' behavior, and meet with the students who are mistreating Jenna in a group to discuss their behavior.

Step-by-step explanation:

The school counselor should take action B. Assure Jenna's mother that the situation will be addressed, observe for herself these students' behavior toward Jenna, and then meet with the students who are mistreating Jenna in a group to discuss their behavior.

This action acknowledges the seriousness of the mistreatment, ensures that the mother feels heard and supported, and allows the counselor to gather firsthand information about the students' behavior. By meeting with the students as a group, the counselor can address the issue directly and discuss the consequences of their actions.

User Balz Guenat
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