Final answer:
Impression management is the practice of actively shaping our public image, particularly in the workplace. It involves making a concerted effort to influence how others view us, with the goal of eliciting positive responses. So, the correct answer is option a.
Step-by-step explanation:
Impression management is the practice of actively shaping our public image. It involves making a concerted effort to influence how others view us in a positive light. In the workplace, this can involve showcasing our skills and qualities to elicit positive responses from colleagues and superiors, such as getting a promotion or raise.
So, the correct answer is option a.