Final answer:
Philip B. Crosby's Absolutes of Quality Management includes principles such as quality meaning conformance to requirements, the idea that quality is ensured by prevention, adopting a zero defects standard, and that the true measure of quality is the cost of nonconformance.
Step-by-step explanation:
According to Philip B. Crosby's Absolutes of Quality Management philosophy, there are four key principles that define his approach to quality. These principles include the notion that quality is defined as conformance to requirements, not as 'goodness' or 'luxury'. The system of quality is prevention and is not determined by the number of defects found through inspection. Furthermore, the performance standard must be zero defects, not 'that's close enough', and lastly, the measure of quality is the price of nonconformance, not indexes. Crosby's philosophy emphasizes that quality management should be a preventative measure built into every level of an organization, advocating for a shift in organizational culture towards a zero-defect standard, rather than relying on quality control inspections post-production to find and fix issues.