Final answer:
An incremental innovation refers to minor improvements made to an existing product or service, enhancing its performance or appearance without a significant overhaul.
Step-by-step explanation:
When a change is made to a product or service that changes its appearance or performance, this is known as a(n) incremental innovation.
Incremental innovation refers to the minor improvements or adjustments made to an existing product or service rather than a significant breakthrough or complete redesign, which would be considered a radical innovation.
Examples of incremental innovation include adding new features to a smartphone or making a car more fuel-efficient.
These types of changes enhance a product or process in a way that improves its performance or usability without completely overhauling the original concept.