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Select appropriate business email etiquette practices.

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a.Maintain high levels of formality, especially with initial contacts.
b.Consider if email is the appropriate means of communication.
c.To minimize space in the body of the email, use text-style shortcuts.
d.Because emails don't convey non-verbal clues, add emoticons for emphasis and clarity.

1 Answer

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Final answer:

For proper business email etiquette, maintain formality, ensure email is the appropriate communication channel, use correct spelling and grammar, avoid text shortcuts, proofread thoroughly, and keep a polite and courteous tone without relying on jokes or emoticons.

Step-by-step explanation:

Appropriate Business Email Etiquette Practices

To help you select the appropriate business email etiquette practices, it's essential to untangle the question and offer a step-by-step explanation based on the professional standards. Here are some key points:

  • Maintain high levels of formality, especially with initial contacts. This shows respect and professionalism towards the recipient.
  • Consider if email is the appropriate means of communication. Not all messages are suitable for email, and sometimes a phone call or face-to-face meeting is better.
  • Use correct spelling and proper grammar, including punctuation and capitals, which indicate respect for the recipient and the message conveyed.
  • Instead of using text-style shortcuts, which can come across as unprofessional, use bullets and numbering to make emails easier to read.
  • Avoid using ALL CAPS to prevent implying that you are screaming at the recipient; use bold or italics for emphasis where appropriate.
  • Proofread your message before sending to ensure clarity and that you have included all pertinent information.
  • Be mindful of your tone; be polite and courteous without using jokes, as they can be misconstrued.

Omitting the use of emoticons for emphasis and clarity, and avoiding text-style shortcuts are both practices that align with maintaining professionalism within business communication. Choosing to incorporate emoticons could potentially diminish the professional tone of your email.

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