Final answer:
To engage customers through experiential marketing, brands need to delight, immerse, and entertain them.
Step-by-step explanation:
Experiential Marketing is a must-have today for brands. To engage customers, brands have to:
- Delight them: Brands need to create experiences that bring joy and delight to customers. This can be achieved through interactive and immersive activities that captivate their attention.
- Immerse them: Brands should create experiences that fully involve customers and make them feel like they are part of the brand. This can be done through hands-on demonstrations, virtual reality experiences, or interactive installations.
- Entertain them: Brands need to entertain customers by providing engaging and enjoyable experiences. This can include live performances, games, or interactive storytelling.
Nourishing customers with new products every week is not necessarily a requirement for experiential marketing, but rather the focus is on creating memorable and engaging experiences that leave a lasting impression on customers.