Question

As you are ringing up a sale for Ms. Snow, she brings to your attention that a bottle of shampoo didn't ring up at the correct sale price listed on the sale sign. After you satisfy the customer and verify that the sale sign is correct, to make a correction to the system you have to_________________.

Answer 1

To correct the price of shampoo that did not ring up correctly, the cashier must perform a price override or adjustment in the point-of-sale system, often requiring a special code or manager assistance.

Step-by-step explanation:

When a bottle of shampoo doesn't ring up at the correct sale price, as indicated on the sale sign, you the cashier must correct the price in the register system. To do this, you generally have to perform a price override or price adjustment. This involves entering a special code or following a specific procedure unique to the point-of-sale system in use.

In some cases, it may require manager approval or assistance. After verifying the sale price, you would manually change the price of the item in the system before continuing with the transaction to ensure that Ms. Snow is charged the correct sale price.