Final answer:
The appropriate technique for active listening includes suspending judgment, focusing on the problem, asking open-ended questions, and understanding emotions for a productive dialogue and strong rapport.
Step-by-step explanation:
One appropriate technique for active listening is to suspend judgment about what's being shared. This approach involves listening without forming an opinion or a rebuttal while the other party is speaking. It enables you to stay open to new perspectives and truly understand the speaker's viewpoint.
Another key component is focusing on the problem rather than attributing blame. By cooperating with the other party to solve the issue at hand, you show that you prioritize resolution over conflict. Asking open-ended questions and restating what you've understood also contribute to clear communication and ensure that both parties are on the same page.
Additionally, active listening includes recognizing and responding to the emotions involved, both your own and those of the speaker. This empathy can create a stronger rapport and a more productive dialogue. By combining these techniques, you can engage in a conversation that is not just about exchanging information, but also about building meaningful connections.