Final answer:
The correct answer is b) Being defensive and justifying actions, which is not an appropriate response to feedback. Appropriate responses include expressing gratitude, seeking clarification, and developing a plan for improvement.
Step-by-step explanation:
The question relates to appropriate methods of responding to feedback in a professional setting. Out of the options given, the one that is not considered appropriate is b) Being defensive and justifying actions. Contrary to the inappropriate response, the recommended ways to handle feedback include a) Expressing gratitude for the feedback, c) Seeking clarification on specific points, and d) Developing a plan for improvement. It's important for individuals to be open to feedback, engage in the process actively, and use the information received to enhance their performance. This should be seen as an opportunity for growth rather than a form of criticism to defend against. Feedback should be used constructively to identify both strengths and areas for development, ensuring continuous professional improvement.