Final answer:
In Content Management ticket statuses, you can move records within a ticket, move the ticket to different workflow stages, delete specific records on the ticket, or delete the ticket itself after it's resolved or deemed unnecessary.
Step-by-step explanation:
With Content Management ticket statuses, you are typically able to perform several actions that help in tracking and managing the workflow of content-related requests or issues. A common application is in a ticketing system used by IT, customer service, or support teams within an organization.
Move records on the ticket: This could involve altering the workflow status to reflect changes such as priority, category, or assignment to a different team or individual.
Move the tickets themselves: You can often change the overall status of the ticket, which may move it to a different queue or stage in a workflow, such as from 'pending' to 'in progress'.
Delete records on the ticket: This action could be necessary if an update on the ticket is made in error or the information becomes outdated or irrelevant.
Delete the tickets themselves: This is usually done when a ticket has been resolved, is a duplicate, or is no longer needed. However, it is important to maintain proper documentation before deleting a ticket.