Final answer:
To efficiently create Content Management tickets, using Quick Buttons and defaults is a recommended practice. They help automate repetitive tasks and input, saving time and reducing errors.
Step-by-step explanation:
Using Quick Buttons and defaults can indeed lead to more efficient creation of Content Management tickets. This is because Quick Buttons are customizable shortcuts that allow you to execute common tasks with a single click, instead of navigating through multiple menus or typing out repetitive information manually. Defaults allow you to set pre-defined values or settings that are applied automatically, saving time that you would otherwise spend inputting the same data for each ticket.
False. Quick Buttons and defaults can be used to more effectively create Content Management tickets. Quick Buttons allow for the creation of pre-defined responses or actions that can be triggered with a single click, saving time and effort. Defaults, on the other hand, are preset values that are automatically filled in for certain fields, such as priority or category, reducing the need for manual input.