Final answer:
Option 4). A good way for the team to respond to resistance to change is by sharing data that shows the positive impact and telling a relatable story.
Step-by-step explanation:
Data demonstrating the process change's correlation with a drop in unfavorable events would be a useful tool for the team to use in response to change-resistant individuals. Team members who are resisting the change might be persuaded to think about its advantages if you can show them tangible proof of its benefits. Furthermore, relating the tale of a patient that science was able to save can make the change more relatable and human. Team members might be more receptive to the change if the benefits that come with it are emphasized. Therefore, the correct answer is Option 4: A, B.