Final answer:
The Georgia Real Estate Commission must investigate whenever there's a written complaint against a licensee alleging professional misconduct or violation of real estate laws/regulations, or when the Commission believes there's reason to do so to maintain industry integrity.
Step-by-step explanation:
The Georgia Real Estate Commission is required to investigate the actions of a licensee when it receives a written complaint that alleges conduct which may violate the laws and regulations governing real estate practice. The Commission has the authority to conduct such investigations to ensure compliance with Georgia Real Estate Law and the Commission's rules.
Examples of actions that could provoke an investigation include fraudulent behavior, misrepresentation, unlicensed practice, or any other action that is in violation of the licensee's professional or legal obligations.
Furthermore, the Commission may also initiate an investigation on its own accord if it deems that there is sufficient evidence or reason to believe that a licensee has engaged in improper conduct. It is the duty of the Commission to protect the public interest, and therefore, it takes its investigative role very seriously, ensuring that all licensed professionals uphold the standards and integrity of the real estate industry in Georgia.