Final answer:
When on-boarding an account that requires a contract, a Service Level Agreement (SLA) is usually necessary in addition to an AIF and MDN, defining the service levels and expectations between service provider and client.
Step-by-step explanation:
When on-boarding an account that requires a contract, in addition to an Authorization for Information Form (AIF) and Master Data Note (MDN), it's typically necessary to include a Service Level Agreement (SLA). An SLA is a document that defines the level of service expected from the service provider, including the quality and availability of the service, responsibilities, guarantees, and warranties.
It's crucial to delineate these aspects to ensure both parties understand the terms of service and performance standards. This contrasts with other documents such as a Non-Disclosure Agreement (NDA), which is designed to protect confidential information, or a Memorandum of Understanding (MOU), which outlines an agreement between parties but is not always legally binding.
A Purchase Order (PO) is also different as it refers to an official offer issued by a buyer committing to pay the seller for the supply of certain goods or services.