Question

Which of the following statements are true about Value Stream Mapping? Select all that apply.

A. It is recommended that you go to the place where work is happening because that will distract the people working and will skew your value stream map.
B. Cycle Time is the total time taken for Value Stream.
C. There is no need to identify the non-value-added map as it does not add value for the customer.
D. Value-added activities are activities that add value from the customer perspective.

Answer 1

In Value Stream Mapping, it's crucial to observe the actual work process and identify both value-added and non-value-added activities to understand customer value and reduce waste. Cycle Time refers to the time taken for a specific task, not the total Value Stream time.

Step-by-step explanation:

Regarding the question about Value Stream Mapping (VSM), it is a tool used in lean manufacturing to document, analyze, and improve the flow of materials and information required to bring a product to a customer. Here are the true statements about VSM:

• It is recommended that you go to the place where work is happening because observing the actual process is crucial for creating an accurate value stream map. This is known as 'going to the gemba' and should not overly distract workers if conducted professionally.
• Value-added activities are indeed those that add value from the customer's perspective. These activities transform the product or service in a way that the customer is willing to pay for.

Regarding the other statements:

• Cycle Time is not the total time for the Value Stream, rather it is the time it takes for a task within the process.
• Identifying non-value-added steps is essential in VSM. By highlighting waste, organizations can find ways to streamline the process and reduce inefficiencies.