Final answer:
A supervisor should investigate why packages are left at the end of aisle C-14, identify the cause, and resolve the issue or delegate to available problem solvers, all while ensuring delivery assistants are still being supported.
Step-by-step explanation:
When noticing several packages at the end of aisle C-14 during a Load Out while other aisles have been cleared, it's essential to address the situation promptly. As a supervisor, your first step should be to investigate why these packages were left behind. This could be due to mislabeling, sorting errors, or delivery assistant (DA) issues. After identifying the cause, you can either solve the problem yourself if it's within your capability or delegate it to one of your problem solvers, ensuring not to disrupt their current tasks assisting DAs with issues.
It is crucial to ensure that the problem is resolved efficiently and the packages are sent out as intended. This helps maintain the integrity of the delivery process and avoids potential delays or customer dissatisfaction. By being proactive and addressing such logistical issues promptly, you contribute to the smooth operation of the distribution center.
Since you have two problem solvers actively helping DA's with issues, you can assign one of them to investigate the packages at the end of C-14. This will help determine if there are any issues or if they were overlooked by mistake. Meanwhile, the other problem solver can continue assisting DA's with their issues.