Final answer:
The Sort manager is expected to arrive early to prepare for the day by reviewing schedules, assigning tasks, and ensuring equipment readiness, while maintaining a focus on excellent service and supporting team goals.
Step-by-step explanation:
The Sort manager should engage in a variety of preparatory activities 30 minutes prior to the induct start time to ensure a smooth operation.
Professional appearance and timeliness are critical for setting a good example for the team. Therefore, arriving early is a key part of this preparation. Once on-site, the manager should review the day’s schedule, assign tasks to team members, and ensure that equipment and resources are ready and available for use.
Additionally, it's essential for the manager to maintain a clear focus on providing excellent customer service and to be ready to support the team in achieving the company’s overall goals. This may involve a final check of the delivery schedules and coordinating with other departments if necessary.