Final answer:
The statement regarding the update of plan performance summary ratings, or star ratings, in enrollment kits being true.
Step-by-step explanation:
The statement provided is true. Plan performance summary ratings, often referred to as star ratings, are issued in October and reflect the performance of the previous contract year. Therefore, any enrollment kits distributed prior to November will still contain the star ratings from the past year. It is crucial for agents, especially those working for SilverScript, to ensure they have the most updated information.
After the release of the new star ratings, agents should download the updated star ratings sheet from the SilverScript Agent Portal. Following this, the agents need to print the new documents and replace the outdated star rating information in the enrollment kits they have in their supply. This step guarantees that the most accurate and current information is being provided to prospective clients. The subject of this question is Business and the grade level is College.
Plan performance summary ratings are issued in October and reflect the previous plan contract year. Therefore, enrollment kits fulfilled prior to November will reflect the previous year's star rating. After release, downloading the updated star ratings sheet from the SilverScript Agent Portal, printing copies of the updated document, and replacing the form in the kits ensures that current information is distributed to prospects. This process is important to provide accurate and up-to-date information to potential customers.