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If you damage a customer's property they will most likely leave Direct TV for our competitors. a. true

b. false

1 Answer

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Final answer:

If a customer's property is damaged by a service provider like Direct TV, it is highly likely that the customer will switch to a competitor. Companies like Direct TV should prioritize customer satisfaction and ensure that customer's properties are handled safely and without damage.

Step-by-step explanation:

The statement in the question is true. If a customer's property is damaged by a service provider like Direct TV, it is highly likely that the customer will switch to a competitor. This is because customers expect their property to be handled with care and any damage can lead to a loss of trust in the company and its services.

For example, if a customer's television is damaged during installation or repair, they may feel frustrated and dissatisfied with the service and decide to switch to another provider who they perceive as more reliable.

Therefore, it is important for companies like Direct TV to prioritize customer satisfaction and ensure that customer's properties are handled safely and without damage.

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