Final answer:
To troubleshoot loss of internet access, start by checking all connections, then proceed with restarting your router/modem and computer. If issues persist, contact your company's IT support, followed by your internet service provider.
Step-by-step explanation:
Troubleshooting Loss of Internet AccessWhen experiencing a loss of internet access while working from home, it's important to follow systematic troubleshooting steps. Here is a potential sequence of steps, ranked from first to last, that could help resolve the issue:Check all cords - Verify that all cords are securely plugged into the correct ports. If the problem is akin to a toaster not working due to an electrical outlet issue, this step is similar to checking the outlet by plugging in a coffeemaker.Restart your router/modem - A simple reboot can often resolve connectivity issues.Restart your computer -
Sometimes the issue might be with the computer rather than the internet connection.Contact your company's IT support - If the above steps don't work, IT support may be able to assist with more company-specific configurations.Call your internet provider - If all else fails, the problem could be on the service provider's end.estarting the router/modem is often an effective first step as it can resolve temporary issues. Checking the cords and connections is important to ensure that there are no physical problems. Restarting the computer can help refresh the network settings. If these initial steps do not work, contacting the internet provider or IT support can provide further assistance.These steps are arranged to address the most common and easily resolved issues first before seeking external help.