Question

J&J is an advertising agency that handles each of its clients by assigning individuals from various departments to work together as a team on their accounts. With respect to the organizational structures employed by a full-function advertising agency, J&J is using a _____ organizational system.

A) departmental
B) group
C) matrix
D) creative boutique
E) media boutique

Answer 1

J&J is using a matrix organizational system to assign individuals from various departments to work together on client accounts, combining skills from across the company to manage accounts effectively.

Step-by-step explanation:

J&J is an advertising agency that handles its clients by forming teams within the agency that are composed of individuals from various departments. This approach to organizing their work is known as a matrix organizational system.

In a matrix structure, an individual has a primary report-to boss while also working for one or more managers, typically on projects. This model aims to combine both functional and product-based departmentalization, which includes a blend of skills and specialties from across the company to effectively manage accounts.