Final answer:
The need for further training is indicated by the nurse manager's expectation that resistant individuals will accept change with just support over time, failing to recognize the complexities and proactive efforts necessary in managing resistance to change. Successful change management requires flexibility, proactive problem-solving, good communication, and aligning staff with the organization's mission.
Step-by-step explanation:
The statement by the novice nurse manager that "Those who are resistant will probably accept it sooner or later with my support" indicates a need for further training in regard to change. This belief underestimates the complexity of change management and the proactive strategies required to address resistance. In change management, it's essential to remain flexible and adaptable, to proactively address and support individuals through the transition, rather than simply expecting them to come around eventually.
To successfully manage change, the nurse manager should also embody the willingness to go above and beyond when possible, respond professionally to feedback, creatively and independently solve problems, and actively participate in the implementation process. These actions foster a supportive environment that can facilitate change more effectively. Moreover, they should seek to understand and empathize with the concerns of their staff, engage in clear communication about the changes, and provide training and resources needed for the staff to successfully adapt to the new processes or systems.
It's important for the nurse manager to convey their interest in the organization's mission while implementing changes, to motivate and align the staff with the new direction. In addition, being resourceful and seeking support or feedback from team members is crucial in the process of managing change within a healthcare setting.