Final answer:
A nurse manager can help staff cope with major governance changes by quickly disseminating accurate information, fostering open communication, maintaining a positive outlook, involving leaders across generations, and being supportive to reduce burnout and aid in a harmonious transition.
Step-by-step explanation:
A major change has occurred in the governance of the hospital, and the nurse manager plays a crucial role in helping staff cope with this change. One effective way is to disperse information about the change as quickly and accurately as possible, ensuring transparency and clarity. It is also beneficial to encourage open communication, allowing staff to express concerns and ask questions, which can prevent the spread of rumors and alleviate anxiety. While reminding staff that change is inevitable in the health care environment, the nurse manager should maintain a positive outlook, framing the change in a way that highlights potential benefits and improvements to the workplace. Involving both formal and informal leaders from all generations in the change process can promote a more harmonious transition. It is also critical that the nurse manager remains approachable and supportive, rather than withdrawing from staff who may initially be resistant to change. By doing so, the nurse manager can facilitate a smoother adjustment period and foster a more resilient team dynamic. The nurse manager can also mitigate challenges such as staff burnout or research fatigue by creating avenues for staff to discuss and address their concerns. Understanding and respecting the hospital's values, beliefs, and unspoken norms will also contribute to the nurse manager's ability to guide their team through changes effectively. Change is a constant in healthcare, and acknowledging this fact helps staff understand that adapting to new situations is a normal aspect of their work environment. Additionally, discussing the change in positive terms can help foster a more optimistic outlook and encourage a constructive approach to the new governance structure. Options 1, 2, and 5 may not be as effective in promoting a positive and supportive environment during a period of change. Dispersing information quickly is important, but it should be done in a thoughtful and clear manner. Discouraging negative discussion and withdrawing from those who oppose the change may hinder open communication and collaboration, which are crucial during transitions.