Question

Woodwox Inc. is a famous online furniture store known for its high quality furniture. To achieve 100% customer satisfaction, it has recently introduced a scheme wherein customers can custom design their own furniture by choosing from a range of base frames, fabrics, designs, and colors listed on the company's website. Woodwox is trying to achieve _____.

a. synergy
b. efficiency
c. autonomy
d. effectiveness

Answer 1

Woodwox Inc. aims for effectiveness by allowing customers to design their own furniture to increase satisfaction.

Step-by-step explanation:

Woodwox Inc., an online furniture store, is introducing a scheme allowing customers to customize their furniture. By offering the ability to select from various base frames, fabrics, designs, and colors, Woodwox is trying to achieve effectiveness. This customized approach seeks to meet individual customer preferences, thereby increasing customer satisfaction and achieving the goal of 100% customer satisfaction.