Question

Based on the first example with Mark, the plant manager, and Dan, the parts supplier, select all of the following that you think Mark would say apply to Dan:

a. Dan consistently delivers quality parts on time
b. Dan communicates effectively and proactively
c. Dan provides competitive pricing for the parts
d. Dan often delays deliveries without notice

Answer 1

Mark, the plant manager, would likely commend Dan, the parts supplier, for consistently delivering quality parts on time, effective communication, and competitive pricing, which are all essential in a just-in-time delivery system.

Step-by-step explanation:

Based on the just-in-time delivery system adopted by American car manufacturers like Honda in the 1980s, suppliers must deliver quality parts on time and maintain effective communication to ensure the manufacturing process runs smoothly. Given this scenario, Mark, the plant manager, would likely say the following about Dan, the parts supplier:

• Dan consistently delivers quality parts on time.
• Dan communicates effectively and proactively.
• Dan provides competitive pricing for the parts.

The just-in-time system leaves little room for error; therefore, suppliers who fail to deliver on these key aspects, such as delaying deliveries without notice, would likely not be favored by plant managers like Mark.